Frequently Asked Questions
Everything you need to know about shopping at The Office of Us.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a return label.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.
Are your materials sustainably sourced?
Yes, The Office of Us is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade certified manufacturing processes.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly, but we allow modifications or cancellations within 60 minutes of purchase. Please contact our support team immediately for assistance.